Frequently asked questions
Do you offer COD?
Yes! We offer Cash on Delivery with a small ₹99 partial advance, which helps prevent fake orders.
What is your exchange policy?
We offer size exchange and replacements in case of defects.
An unboxing video is required, and the product must be unused with tags.
Size exchanges may include shipping charges.
How do the sizes fit?
Our tees and hoodies have an oversized/boxy fit.
If you prefer a relaxed look, choose your usual size.
If you want a more fitted look, consider sizing down
Where are your products made?
All Zenshi products are designed and manufactured in India using ethically sourced materials.
Are your products true to the images?
Yes! All product photos are actual pictures of our items, not AI mockups.
Colors may vary slightly due to lighting and screen settings.